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SafeGuardian Help Alert

My Account

WELCOME TO MY ACCOUNT!

Here, you can quickly and easily pay your bill, change your billing preferences, even close your account - any time of any day. Your submissions are sent to us securely & received immediately. All updates will be processed no later than the next business day.

MAKE A PAYMENT

Make An Secure Online Payment: Simply click on the link to use our secure online payment portal. You will need your billing account number (LG_____) and service zip code to login. You can quickly and easily update your payment information on file.

REGISTER / UPDATE YOUR CARECALLER ACCOUNT

Online CareCaller Information Form: Simply click on the link to use our secure online form. 

UPDATE YOUR BILLING INFORMATION

Subscriber EZ-Pay Update Form: Simply click on the link to quickly and easily update your EZ-Pay billing information on file for future payments.

UPDATE SUBSCRIBER MEDICAL INFORMATION (Monitored Accounts Only)

Subscriber Online Information Update Form: Simply click on the link to update the information subscriber medical & personal information online (fastest service). 

Subscriber Information Update Form: Download & print (.pdf format) the SafeGuardian Subscriber Information Form.

CANCEL YOUR EXISTING SAFEGUARDIAN SERVICE

Close SafeGuardian Account: No need to return your equipment! Simply download & print/email a short cancellation form to close your SafeGuardian account and stop all future billings. PLEASE NOTE: Pursuant to our service agreement, all cancellations must be in writing. 

MISCELLANEOUS FORMS

SafeGuardian Paramedic Information Kit: (.pdf format) Download & print a FREE SafeGuardian Pertinent Medical Information Sheet and Door/Window stickers. The free kit informs first responders of resident's pertinent medical history in a format easy to grab and take with them if necessary to transport resident to the hospital.

SafeGuardian Service Agreement: (.pdf format) View, download & print the current SafeGuardian Monitoring Services Agreement.