My Account

Thanks for choosing SafeGuardian! Here, you can easily pay your bill, change your billing preferences, and close your account. Your submissions are sent to us securely & received immediately. All updates will be processed no later than the next business day.

MAKE A PAYMENT

You will need your billing account number (LG_____) and service zip code to login. Here, you can also update your payment information on file.

REGISTER / UPDATE YOUR MEDICAL ALERT ACCOUNT

Request programming or modification of device contacts or account information with our secure online registration form. 

WARRANTY SERVICE REQUEST FORM

To request service on a device currently under warranty, simply complete and submit this form. We will verify your purchase and email you a postage-paid USPS Priority Mail return label.  

UPDATE YOUR BILLING INFORMATION

Quickly update your EZ-Pay billing information on file for future payments.

UPDATE SUBSCRIBER MEDICAL INFORMATION

Update medical and personal information online. (Monitored accounts only) 

CANCEL YOUR EXISTING SAFEGUARDIAN SERVICE

No need to return your equipment! Simply download & print/email a short cancellation form to close your SafeGuardian account and stop all future billings. PLEASE NOTE: Pursuant to our service agreement, all cancellations must be in writing. 

MISCELLANEOUS FORMS

SafeGuardian Paramedic Information Kit: (.pdf format) Download & print a FREE SafeGuardian Pertinent Medical Information Sheet and door/window stickers.

SafeGuardian Service Agreement: (.pdf format) View, download & print the current SafeGuardian Monitoring Services Agreement.