Contact Us

Award-Winning Customer Service

We are dedicated to the safety and security at all times of yourself, a loved one or family member. We are successful because we only offer the largest selection of the highest-quality, proven wireless and cellular help alert devices. Your complete satisfaction with our products and services is our unwavering commitment to you - every minute of every hour of every day.

Our business office staff is happy to assist you with your routine business, account and billing/payment matters. Please contact us should you need assistance. Be sure to include the full customer (user) name, email address, phone number with area code, account number (if available) and detailed question or issue.

For fastest service, we strongly encourage using our CONTACT FORM to eliminate phone tag and many (most) questions can be addressed quickly and easily.

National Customer Service Center

Contact Us For Routine Matters: Contact Form

24/7 Toll-Free Customer Service Line: 800-209-3814

Healthcare Sales & New Orders: 800-209-3220

Customer Online Services & Forms: My Account

Business Office Hours: Monday - Friday 8am - 4pm PST (closed on all legal holidays)

FAX: 800-209-3814 (press "Send" during greeting)