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SafeGuardian Help Alert

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SafeGuardian CareCaller Customer Service

Award-Winning Customer Service

We are dedicated to the safety and security at all times of yourself, a loved one or family member. We are successful because we only offer the largest selection of the highest-quality, proven wireless and cellular help alert devices. Your complete satisfaction with our products and services is our unwavering commitment to you - every minute of every hour of every day.

National Customer Service Center

Our business office staff is happy to assist you with your routine business, account and billing/payment matters. Please contact us should you need assistance. Be sure to include the full customer (user) name, email address, phone number with area code, account number (if available) and detailed question or issue.

For fastest service, we encourage you to use our Contact Form to eliminate phone tag and many (most) questions can be addressed quickly and easily.

Business Office Hours: Monday - Friday 8am - 4pm PST (closed on all legal holidays)

Contact Us For Routine Matters: Contact Form

Customer Online Services & Forms: My Account 

FAX: 800-378-2957 (press "Send" during greeting)

Toll-Free Customer Service Line: 800-378-2957