SafeGuardian™ makes every effort to ensure your complete satisfaction. Unless otherwise noted on each item, you may return any product purchase within thirty (30) days of delivery.
How am I charged?
Your SafeGuardian™ subscription will begin at checkout. Just pay for the first month at checkout with the credit card of your choice. The charge at checkout covers your first month of service. Your card will then be automatically charged on that day every month until you cancel.
Can I change my card?
Sure thing! Call us anytime at 800-378-2957 to update your card on file in a matter of seconds.
How do I cancel?
There are NEVER any contracts here at SafeGuardian. Cancel anytime. To cancel, just email us at firstname.lastname@example.org and we'll be happy to close out your account. For subscription-based plans, you'll need to mail your device back after cancellation. To do that, please use this account cancellation request form.
Is my subscription refundable?
SafeGuardian offers a 30-day money back guarantee. If you are dissatisfied, notify us within the first 30 days for a full refund. After that window, the monthly subscription is non-refundable, but we'll be happy to close out your account anytime, no questions asked.
Is there a warranty on my device?
Yes! Your CareCaller™ device has a limited lifetime warranty. Should any manufacturer issues ever arise with your device, send it back to us or reach out to our tech team and we'll repair, or — if necessary — replace your device for free.
Click here to view our complete order and return policy.